Return and Refund Policy

NX Vogue: Refund Policy

At NX Vogue, we are committed to providing our customers with high-quality products and exceptional service. We understand that sometimes things don't go as planned, and we want to make sure that our customers are satisfied with their purchases. That's why we offer a comprehensive refund policy.

Eligibility for Refunds

You are eligible for a full refund within 30 days of purchase for any item that is unworn, unwashed, and in its original packaging. To return an item, please contact us for instructions.

Exclusions

The following items are not eligible for a refund:

• Items that have been worn or washed
• Items that are not in their original packaging
• Items that are damaged or defective due to customer negligence
• Gift cards

Refund Processing

Once we receive your returned item, we will inspect it and process your refund within 5 business days. Your refund will be credited back to your original payment method. Please note that it may take an additional 3-5 business days for your refund to reflect in your account.

Exchanges

If you would like to exchange an item for a different size or color, please contact us for instructions. We will gladly send you a replacement item once we receive your returned item.

Contact Us

If you have any questions about our refund policy, please contact us at cc@nxvogue.com